Service is our number 1 priority. We don't just say it, we back it up with our actions. Here are some comments from some of our clients:
Note that we would love to hear from you as well. Hearing good things from happy clients is wonderful, but being able to resolve issues for an unhappy clients is even more satisfying. So, please email me either way!
It was one of the most memorable Independance Days our family has ever had, and it was all thanks to Provo Fireworks. Unbeatable prices for the best fireworks. And just to give you an idea of how great their customer service is, when I ordered online the delivery options were giving me some problems, so I left a comment wondering if they still delivered. Within two minutes of placing the order (literally two minutes) they called me to let me know they were sorry about the online problems and that they would get the fireworks to me as soon as possible. Within an hour and a half they were at my door handing me some of the best fireworks ever. Thanks Provo Fireworks! - Jacob - Facebook Review
Duncan, Thank you for helping to make our celebration even more amazing. After our display was over a neighbor that had made the trip to Wyoming for there fireworks. Came over to my home and wanted to know where I had acquired "such amazing Fireworks". I have will continue to spread the word. Thank you so much! - C.L. - Email
Duncan, is the man. The customer service is outstanding. The prices are amazing and I will be back again and again. No hassle going to the hot stuffy tent and paying double. I ordered mine in bed watching TV and got it the next day. Beautiful, colourful and dazzling fireworks that Make lasting memories at an amazing price. The whole internet fireworks thing had me scared. Duds, shipping, quality, display but I am sold these fireworks are 100% the way to go. - Dillon - Facebook Review
They have great prices but most importantly great service and amazing fireworks. Duncan is very personable and really cares that he gets your order right. He even wanted to know the ages of my kids so he could throw in some extra goodies. I recommend them and will use them again! - Cheryl - Facebook Review
Look, the customer service offered by ProvoFireworks com is exceptional. The ordering process is easy, and there are videos by each item that allow you to know exactly what you are going to be getting. The owner goes the extra mile and then some to make sure the purchasing experience is awesome. Prices are great too. I have no doubt that most people that order from ProvoFireworks com will order again, I will for sure. - Justin - Facebook Review
Can we just say AWESOME!!!! and THANKS!!!! We loved your fireworks, we loved the price and we loved that you delivered. We have talked non-stop to everyone we know about your great deals. We will keep talking and we will never buy fireworks from any one but you ever again. Thank you thank you thank you.... Our favorite was Chaotic. - Jennifer - Email
I have to say this was the best purchase I have ever made for fireworks! Will definitely order everytime from ProvoFireworks.com The kids were so impressed by the variety, I was impressed with the customer service & price! Thank you so much for a wonderful 4th of July! See you for the 24th! - Nanette - Facebook Comment
Great customer service, the best prices out there, and great selection of fireworks. They were perfect for our family party!! - Jennifer - Facebook Review
Great Coustomer service and the best prices around! - Clayne - Facebook Review
They even delivered when I clicked pick up! Awesome customer service. Loved the videos I could watch to see what I was buying. Will definitely use again! - Ali - Facebook Review
Definitely great prices on aerials, novelties, and most fountains!! Fantastic customer service!! Wonderful fireworks! Will definitely buy again. - Keith - Facebook Review
They have great selection, excellent customer service and is far cheaper than the stands out by stores. - Jeffrey - Facebook Review
Awesome customer service! Less than half the cost of buying it at a local stand and great quality fireworks. I will definitely be ordering again next year. - Jason - Facebook Review
Duncan, Everything was great. .. better than the "Wyoming" fireworks someone else brought. ..Keep up the good work. - Steve - Email
I am still in shock that you would do what you did. Thank you ffrom bottom of our hearts. You have a customer for life! So yes, overall it was an incredible night! You went above and beyond our expectations. And again, we thank you! - Kirstin - Email
I want to thank you and let you know how much I appreciate the wonderful customer service I have received thus far. I have been letting everyone I know about your business. I have no doubt that the fireworks we purchased from you will be as promised. I will definitely let you know once we light them. Being able to get in on the July 3rd delivery was, quite truthfully, unexpected. I say this because I had only placed my order the day before. I want to congratulate you. I have no doubt that your company will go far. Maybe you should be in the business of teaching other businesses what customer service is all about. You definitely have a loyal customer in myself. Thank you for the treats for my grandkids. We will be placing another order soon for the 24th. Next year, I am going to be an early bird and get an order in before May 15th. I am glad to hear you and yours had a great 4th! - Debbie - Email
Great time and the fireworks were awesome. I let everyone at our party know where I got mine. I will be buying next 4th or earlier.
Thanks! - Dean - Email
